Support

Thank you for using WordCards! We are dedicated to helping you learn and practice English effectively. If you are experiencing issues with the app, have suggestions for improvements, or have questions about your subscription, we are here to help.

Common Topics

Account & Subscription Management

If you need to manage your subscription (upgrade, downgrade, or cancel), please do so through your device settings:

• iOS: Go to Settings > [Your Name] > Subscriptions.
• Android: Go to Google Play Store > Profile Icon > Payments & subscriptions.

Account Deletion

If you wish to delete your WordCards account and all associated data, you can do so directly within the app settings under "Delete Account". Alternatively, you may email us at wordcards.helpdesk@gmail.com with the subject line "Account Deletion Request," and we will process your request in accordance with our Privacy Policy.

Bug Reports

If you encounter a bug, please email us with the following details to help us fix it faster:

• Device model (e.g., iPhone 15, Samsung Galaxy S23)
• Operating System version (e.g., iOS 17, Android 14)
• A brief description of the issue and screenshots if possible.